We accept major credit/debit cards: Visa, MasterCard, and Discover, as well as process payments through PayPal account. Also, you can pay for actiTIME by wire transfer or check.
As for now, actiTIME is only available in packages. It is not possible to purchase users by one.
Yes. We offer discounts to non-profit and educational organizations. Contact support@actitime.com for more details on available discounts and required justification documents.
We provide basic support for both actiTIME Online and actiTIME Self-Hosted. Basic support means general instructions and advice on installing and configuring the software.
actiTIME Online subscription fee also includes installation, upgrade, maintenance and data backup works. They are performed by our specialists. For actiTIME Self-Hosted, these works are supposed to be performed by the company’s IT personnel. If you need assistance of our technical specialists with any of these works, we provide remote sessions at our standard rate of $40 USD per 1 hour.
Email address for your support requests: support@actitime.com.
Yes. You can add more users to your actiTIME online account or self-hosted installation at any time. To purchase additional users, go to the Settings →️ Licenses menu and click on the “Add User Accounts” button. You’ll be redirected to the Purchase page of our website, where you’ll be able to select necessary number of accounts and proceed with the purchase.
For actiTIME Online, the price will be calculated on the basis of the difference between your current package and the new package for the remaining service period.
For actiTIME Self-Hosted, the price will be calculated as the difference between your current package and the new package.
actiTIME prices do not include taxes.
However, as actiTIME Inc. is a privately held Canadian company, Harmonized Sales Tax or Goods and Services Tax are added to the purchase for Canadian buyers.
When purchasing actiTIME. you are to accept and sign our license agreement. Please take a look at the Application Service Agreement (for actiTIME Online) or License Agreement (for actiTIME Self-Hosted) before you proceed to purchase.