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Purchase & Upgrade
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Top Questions
Payment
- What type of payment is accepted?
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We accept major credit/debit cards: Visa, MasterCard, and Discover as well as process payments through PayPal accounts.
If none of the above works for you, you may contact us for receiving wire transfer / check writing instructions.
Important note for AMEX cards owners: Unfortunately PayPal transaction system does not accept
corporate American Express cards. Please pay by other credit card or PayPal.
- Do you store credit card information?
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No, we don't. We redirect you to PayPal payment processing service to complete the payment by credit card.
- Do you store contact information?
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We securely store a copy of the license agreement and invoice. These documents contain some contact information. None of them will be shared with any organization.
Limitations
- Will I be able to add more user accounts later?
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Yes. You will be able to purchase a license extension for the necessary number of user accounts.
If you use actiTIME Online, you will be able to change number of user accounts when you pay for the next payment period.
- Will I be able to make some modifications to the software? Replace images? Edit its source code?
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No. actiTIME is not an open source software. Any source code modifications are prohibited by the License Agreement.
However you will be able to place your corporate logo to actiTIME pages and choose one of the preconfigured color schemes.
Installation & Upgrades (Downloadable Version)
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Is it possible to install actiTIME 2.0 over my current actiTIME version?
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You can install actiTIME over your current version of actiTIME as well as on the computer, where actiTIME has never been installed.
actiTIME is delivered in following installation packages:
You will be able to choose an appropriate installation package after purchasing procedure is completed.
- Is there a risk to lose some data upgrading my current version to actiTIME 2.0?
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Although we have done our best to ensure the safety of your data through the installation and upgrade it is practically not possible to guarantee that these procedures are 100% risk-free.
To mitigate possible risks and avoid data loss, we recommend you to back-up existing database before upgrading.
Here you may find necessary instructions: http://www.actitime.com/db_conversion/backupdb.html
- Will I be able to purchase additional actiTIME extensions?
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Yes, you will.
For example you will be able to upgrade from actiTIME with Accounting Extension to actiTIME with both Accounting and Management Extensions.
- Will I be able to upgrade from actiTIME Extended Feature Packs?
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Yes, you will.
- Will I be able to downgrade actiTIME after installing it over my previous version?
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After installing actiTIME over your previous version of the product you will not be able to downgrade it.
Also you will not be able to roll back from actiTIME with extension(s) to actiTIME without extensions.
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