Datamine runs projects of various nature: from software development to training and consulting. They established time-tracking process both to track their billable hours for clients invoicing and to get accurate reports on distribution of their non-billable hours spent on testing, technical support etc.
The company tried various tools to make this process efficient: starting with Excel, they switched to another time-tracker, and ended up with the Mission Control feature in Salesforce.
Our main concern was the price: even though we used Salesforce as a CRM system, we still had to pay extra costs per user, even for those only using the time tracker features.. This wasn’t cost effective for our particular mix of users. We did some research and finally opted for actiTIME that costs us just $3000 yearly for a 150-user license.