What are the software requirements for actiTIME?
For actiTIME Online, only a browser is required. We recommend to use the recent versions of
Mozilla Firefox, Google Chrome, Edge, Safari. For actiTIME Self-Hosted, please refer to the
Administration Guide for more details on system
requirements.
I have an old version of actiTIME. Is it supported?
We only support the 2020 and later versions of actiTIME because the older ones are no longer
compatible with the recent versions of Java, MySQL, web browsers, and server operating
systems. If your actiTIME was released before 2020, we recommend that you upgrade it. You can find out what version of actiTIME you’re using in the
Help → About actiTIME menu.
You’re offering actiTIME Online and Downloadable. What is the difference between them?
actiTIME Online is a cloud installation of the product.
It is provided on a subscription basis, i.e., you pay for a service period. The subscription fee
includes all installation, upgrade, maintenance and troubleshooting works that are performed by
actiTIME engineers. Your data is backed up daily, so it doesn’t get lost even if you delete
something by mistake. actiTIME Self-Hosted is an on-premise solution – it is
installed on the company’s internal server. It implies a one-time payment which includes all
minor upgrades within the current version. Major upgrades are paid. All installation, backup,
maintenance and troubleshooting works are supposed to be performed by the client’s own IT
specialists. To check out the prices, please visit our pricing page and take a look
at available options.
How do I install actiTIME on our own server?
actiTIME Self-Hosted starting from v2021.0 is installed using Docker containers. A Docker container image is a lightweight, standalone, executable package of software that
includes everything needed to run an application: code, runtime, system tools, system libraries
and settings.
How does actiTIME Self-Hosted work?
actiTIME works similar to a website: you install it on one machine (actiTIME server), and users
access it from their local computers. They only need a web browser and a local network
connection to access actiTIME. For more details on how actiTIME works on the company’s internal server, take a look at our
brochure. 
There’s no need to install actiTIME on each computer. Just install it on one machine and make sure it is accessible from outside:
There’s no need to install actiTIME on each computer. Just install it on one machine and make sure it is accessible from outside: The computer where actiTIME is installed is turned on;
It has static IP;
The Firewall settings on this computer allow remote access (or firewall is disabled).
How many users, customers, projects and tasks can actiTIME handle?
You can create unlimited number of users, customers, projects and tasks and store them in the
system. If you’re going to work with large data amounts, we recommend that you choose MySQL database,
not MS Access. Besides, MS Access has certain design limits and doesn’t work well in a multiuser
environment.
Is actiTIME available in other languages?
actiTIME interfaces are available in English only. However, you can specify custom names for
customers, projects, tasks and departments and enter names and descriptions for the time
tracking hierarchy levels in any other language. This can be done in the
Settings → General Settings → Naming menu.
