
What Is Avaza?
If you’ve been searching for “Avaza review,” you’re likely evaluating whether this all-in-one work management platform can replace several tools you’re currently juggling – a project manager, a time tracker, an expense tool, an invoicing app, and maybe even a team chat solution. This review is designed to answer that question thoroughly.
Avaza is a unified cloud-based platform trusted by over 60,000 businesses in 150+ countries. It combines project management, resource scheduling, team chat, time and expense tracking, and client billing into one cohesive product. Unlike point solutions that do one thing well, Avaza’s value proposition is that it eliminates app sprawl for small-to-mid-sized professional services teams.
This review is for:
- Freelancers and solopreneurs evaluating a billing-capable project tracker
- Small agencies and consulting firms that need to track billable hours and invoice clients
- Operations managers comparing Avaza pricing against alternatives like actiTIME, Teamwork, ClickUp, or Asana
- Anyone who has already heard of Avaza and wants an objective, no-hype assessment
Avaza positions itself as a Professional Services Automation (PSA) platform built for client-focused businesses — think agencies, consultancies, IT service firms, and creative studios. The company’s stated mission is to “empower businesses to grow, enhance profits, and work efficiently so you have more time to focus on what you love.”
The platform was built cloud-first and is accessible on any device through a browser, with responsive mobile design for iOS and Android. There is no desktop-native app (Windows/macOS/Linux), which is worth noting for teams that prefer offline-capable desktop clients.
Market Positioning: Avaza occupies the space between overly simple tools (Trello, Asana Free) and enterprise PSA systems (Scoro, Mavenlink). It consistently wins on three attributes: breadth of native features at a low price point, usability without steep onboarding, and built-in invoicing that almost no direct competitor includes natively.
Avaza has received multiple industry recognitions, including being named a SourceForge Category Leader in Fall 2024, selected from over 90,000 listed products based on verified user reviews.
Avaza Pricing (2026)
Avaza uses a role-based, module-based pricing model rather than a simple per-user-per-month structure. Plans are priced by account tier, with add-ons available for additional users in specific roles.
| Plan | FREE | STARTUP | BASIC | BUSINESS |
|---|---|---|---|---|
| Price | $0/mo | $11.95/mo | $23.95/mo | $47.95/mo |
| Active Projects | 5 | 20 | 50 | Unlimited |
| Timesheet/Expense Users | 1 | 2 | 5 | 10 |
| Admin/Finance Users | 1 | 1 | 2 | 5 |
| Scheduling Users | 1 | 1 | 1 | 1 |
| Chat Users | 5 | 5 | 5 | 5 |
| Storage | 100 MB | 10 GB | 20 GB | 30 GB |
| Invoices/mo | 5 | 50 | 100 | Unlimited |
| Unlimited Project Collaborators | ✓ | ✓ | ✓ | ✓ |
| All Core Features (PM, Time, Expenses, Invoicing, Chat, Reports) | ✓ | ✓ | ✓ | ✓ |
| Email & Chat Support | Regular | Priority | Priority | Priority |
All plans include unlimited project collaborators (no per-seat cost for project viewers/commenters), unlimited customers (paid plans), unlimited archived projects, all core features across PM, time tracking, expenses, invoicing, chat, and reports, regular free updates, automatic backups, secure data protection, no contracts, and no software install.
Add-on pricing:
- Additional Timesheet/Expense users: +$7/user/month
- Additional Admin/Finance users: +$7/user/month
- Additional Resource Scheduling users: +$7/user/month
- Additional Chat team members: +$2/user/month
- Additional storage: +$0.50/GB/month
Important Pricing Notes
The pricing model rewards teams with many project collaborators and few billing users. If most of your team only needs to view tasks and communicate, they can be project collaborators at zero additional cost.
Resource Scheduling has a significant bottleneck: all plans include only 1 resource scheduling user by default. For a team of 10 requiring scheduling, this adds $63/month on top of the plan fee.
The Business plan at $47.95/month for 10 timesheet users works out to under $5/user/month — extremely competitive for the feature set. VAT is added for UK and Isle of Man customers. A pricing calculator is available on the pricing page to model your specific team composition.
Full Feature Breakdown
Project & Task Management
Avaza lets you create projects, break them into task lists and individual tasks, assign them to team members, set due dates, and track progress across multiple views. Projects can be viewed as a List, Kanban board, Gantt chart, or Calendar. Task cards support file attachments, comment threads, labels, priority flags, and linked time entries. You can create subtasks, though — as noted consistently in reviews — subtasks cannot have their own assignees or deadlines, which limits nested work breakdown structures.
Views available:
- List view — traditional hierarchical task list with due dates, assignees, and statuses
- Kanban/Board view — drag-and-drop cards across status columns
- Gantt chart — visual timeline with task dependencies (a genuinely useful feature often locked behind expensive tiers in competing tools)
- Calendar view — task deadline visibility by date
Pros: All four views available without additional cost; clean, uncluttered task interface; file attachments and comments integrated directly into tasks; client access to project tasks is supported. Cons: Subtasks cannot be assigned to different users or given independent deadlines; limited workflow automation options compared to ClickUp or monday.com; no native sub-project hierarchy (projects → tasks → subtasks is the limit).
Time Tracking
Avaza supports multiple time-tracking modes — manual entry, timer-based tracking started from a task, and timesheet grid entry.
- Timer mode: Start a timer directly from any task. Stop it when done. The entry is auto-populated with project and task context.
- Manual entry: Log time retroactively through the Timesheets module — enter date, project, task, hours, and billable status.
- Timesheet grid: Weekly timesheet view where users can enter hours per project/task per day in a spreadsheet-like grid — popular with teams that log time in batches at end of day or week.
Every time entry can be flagged as billable or non-billable. Billable hours automatically flow into the invoicing module, where they can be pulled into invoices with one click.
Pros: Multiple modes (timer, manual, grid) to suit different working styles; seamless connection from time entries to invoices; billable/non-billable classification on every entry; timesheet approval workflows. Cons: No automatic idle time detection; no GPS or location-based time tracking; no offline mode for time logging — requires internet connection at all times; no overtime or break tracking (a noted weakness for labor-compliance use cases). The Connecteam review (updated January 2025) specifically flags the lack of a reliable break tracker as a dealbreaker for businesses with strict labor law requirements.
Timesheets & Approval Workflows
Team members submit timesheets that managers can review and approve before billing. Users fill in their weekly timesheet and submit it for approval. Managers receive notifications, can review entries, request changes, or approve. Once approved, time entries are locked and can be pulled into invoices.
Pros: Clean approval workflow reduces billing disputes; submission reminders can be configured; timesheet data feeds directly into reports and invoices. Cons: Limited customization of approval workflows (no multi-step approval chains).
Expense Management
Team members and contractors can log expenses, categorize them, and attach receipt images — including directly from the mobile app. Users create expense categories (travel, software, meals, etc.), log expenses from browser or mobile, attach photos of receipts, and submit for reimbursement or billable charging to clients.
Pros: Receipt attachment from mobile app is praised by users; expenses can be billed directly to clients through invoicing; clean categorization interface. Cons: Receipts are not mandatory — users can log expenses without attaching proof (a noted gap for financial accountability); no automated expense capture from bank or card integration; OCR receipt scanning not currently available.
Resource Scheduling
Visual resource scheduling lets managers see team capacity and assign people to projects with specific workloads over time. A drag-and-drop scheduling board shows team members’ availability and allocated hours. Managers can assign staff to projects, see utilization rates, and identify over/under-allocation. Avaza announced “Resource Scheduling 2.0” is in development as of early 2025, promising a redesigned interface and smarter planning tools.
Pros: Visual capacity view reduces overbooking; Gantt-integrated scheduling; useful for agencies managing multiple concurrent client projects. Cons: The Connecteam review (January 2025) rates scheduling as “basic” compared to dedicated scheduling tools; no shift management or labor-law-aware scheduling; absence and time-off visibility is limited in the scheduling view; only 1 resource scheduling user is included per plan by default — additional seats cost $7/user/month.
Invoicing & Billing
Full-featured invoicing — create, send, and track invoices. Supports fixed-fee, time-and-materials, and retainer billing models. Pull approved billable time entries and expenses directly into an invoice with one click. Customize invoices with your company logo and branding. Send via email. Accept online payments via Stripe and PayPal. Set up automated payment reminders.
Key billing capabilities (many recently added):
- Recurring Invoicing — automate repeat billing on weekly, monthly, or custom cycles
- Retainer Invoicing (released August 2024) — automate advance billing, track retainer credits, and apply them to ongoing work
- Auto-Charge (released January 2025) — automatically charge saved customer payment methods via Stripe; eliminates manual follow-up for recurring clients
- Invoice Auto-Reminders — schedule reminders for unpaid invoices at custom intervals
- Quotes & Estimates — create professional estimates that clients can accept online; accepted quotes can be converted to projects or invoices in one click
Pros: True end-to-end billing lifecycle (quote → project → time entry → invoice → payment); multiple billing models natively supported; retainer and auto-charge capabilities are genuinely sophisticated for the price point; 2-way sync with Xero and QuickBooks Online. Cons: Limited invoice customization templates; no native multi-currency conversion engine (requires manual rate entry); export formatting of invoices can feel restrictive.
Team Chat
Built-in messaging with direct messages and team channels, designed to reduce reliance on Slack or Teams. Create channels by project, team, or topic. Direct message individuals or groups. Tag teammates with @mentions. Share files directly in chat. External contacts (clients) can be given chat access for free on all plans.
Pros: Eliminates the need for a separate chat tool for small teams; unlimited external (client) contacts can use chat for free on all plans; context-aware conversations tied to projects. Cons: Chat lacks the depth of Slack (no bots, advanced search, thread organization); only 5 team members included in chat by default (additional at $2/user/month); video calling not natively supported.
Reports & Analytics
Pre-built and customizable reports across projects, time, expenses, invoices, and profitability. Available reports include time by project, task, user, and date range; billable vs. non-billable hours; expense reports by category, project, or client; invoice and payment tracking; project profitability (revenue vs. cost); resource utilization reports; and budget burn reports (budget vs. actual). Enhanced reports were released in 2024, adding deeper customization to financial and project dashboards for profitability, utilization, and performance metrics.
User feedback: Reporting is frequently praised. One Capterra reviewer said: “I like the rich and custom reporting, and the capability for clients to have access and see the progress of their projects.” Tekpon notes reporting tools as one of Avaza’s standout strengths.
Cons: Report interface can feel “overcrowded” when setting parameters — one reviewer noted needing to scroll down extensively to configure reports (Capterra, August 2024); export formatting is limited; no real-time dashboard widgets on the homepage for at-a-glance KPIs.
Mobile App (iOS & Android)
Access Avaza from iPhone, iPad, or Android devices. Log time, manage tasks, submit expenses, and view project status on the go.
Pros: Expense receipt capture directly from camera is a praised feature; task management and time logging work well on mobile; responsive design supports tablets. Cons: No offline mode — an internet connection is required for all functionality; no GPS/location tracking — workers cannot be verified as on-site; mobile app experience is not always on par with the web app for complex workflows.
Unique & Standout Features
1. End-to-End Revenue Lifecycle in One Platform
The single most differentiating attribute of Avaza versus nearly every competitor is the native quote-to-cash workflow: Estimate → Accept → Convert to Project → Track Time → Invoice → Get Paid → Reconcile with Xero/QuickBooks. Tools like Asana, monday.com, ClickUp, and Trello do not offer native invoicing. Avaza does — at a price point starting at $0/month. As one industry analysis noted: “Competitors like Asana and Trello, while excellent for task coordination, do not include these billing-centric features out of the box.”
2. Auto-Charge with Retainer + Recurring Invoicing
Released January 2025, Auto-Charge allows businesses to automatically bill saved customer payment methods via Stripe. Combined with Retainer Invoicing (August 2024) and Recurring Invoicing, Avaza effectively supports subscription and retainer-based business models without any third-party billing software. This is genuinely uncommon at this price tier.
3. GitHub Integration for Dev Teams
Released in 2024, the GitHub integration connects code repositories directly to Avaza project tasks, enabling real-time issue tracking without switching tools. Developers see task context; project managers see code progress. Few PM tools at this price include a native GitHub bridge.
4. Unlimited External (Client) Collaborators at No Cost
On all plans — including the free tier — unlimited external contacts can access team chat and project views. This is an unusually generous policy that facilitates client communication without per-seat charges.
Missing Features & Known Gaps
Based on user feedback from Capterra, G2, Connecteam, Tekpon, and SpotsaaS as of 2025–2026:
| Gap | Details |
|---|---|
| Subtask limitations | Subtasks cannot have their own deadlines or assignees |
| No task copy between projects | Copy tasks between projects not available |
| No overtime/break tracking | Not suitable for labor-compliance use cases |
| Limited invoice templates | Invoice customization options are restricted |
| No self-hosted option | Cloud-only; no on-premises deployment available |
| No offline mode | Internet connection required at all times |
| No GPS tracking | No location-based clock-in/out for field workers |
| No AI features | No AI-powered suggestions or automation as of mid-2026 |
| Limited workflow automation | Basic compared to ClickUp or monday.com |
Free Plan — In-Depth Analysis
Avaza’s free plan is genuinely usable, not a watered-down teaser.
Free Plan Includes
- Unlimited project collaborators
- 1 user with timesheet and expense access
- 1 user with admin/finance access
- 1 resource scheduling user
- 5 team members with chat access
- Unlimited external contacts with chat access
- 5 active projects (unlimited archived)
- 10 customers
- 5 invoices/bills per month
- 100 MB storage
- All core features: full PM module, time tracking, expenses, invoicing, reports, and chat
Who the Free Plan Is Enough For
- Solo freelancers managing up to 5 client projects and sending a handful of invoices monthly
- Solopreneurs evaluating the platform before committing to a paid tier
- Very small teams where only one person needs to log time/expenses
What It Lacks vs. Paid Plans
- Only 5 active projects (vs. 20–unlimited on paid)
- Only 5 invoices per month — a hard limit for active billing
- 100 MB storage vs. 10–30 GB on paid
- Only 5 chat team members
- Regular (not priority) support response time
- Only 10 customers (vs. unlimited on paid)
Additional Untapped Use Cases for the Free Plan
- Nonprofits and volunteer organizations tracking project hours with a single coordinator
- Students or academic teams managing project work
- New businesses in early validation phase who want to invoice clients professionally before committing to software spend
- Agencies onboarding a single trial client before scaling to a paid plan
Who Is Avaza For (and Not For)?
Ideal Users
| Persona | Why Avaza Fits |
|---|---|
| Agencies & Creative Studios (5–50 people) | Manage multiple client projects simultaneously, track billable hours per project, invoice based on approved time, and keep clients in the loop via the portal. Retainer and recurring billing models support agency subscription revenue. |
| Consultants & Consulting Firms | Track billable hours across client engagements, create professional proposals, convert to projects, and invoice — all in one tool. The quote-to-cash lifecycle is a perfect fit. |
| IT & Software Service Companies | The GitHub integration (2024) and project management features serve dev teams well. Billable time tracking and client invoicing complete the picture. Note: limited workflow automation may frustrate process-heavy dev shops. |
| Freelancers Who Invoice Clients | The free plan is genuinely useful for solo operators managing up to 5 projects and sending up to 5 invoices/month. Upgrade to Startup ($11.95/month) for more capacity. |
| Administrative & Operations Teams in SMBs | Clean UI, fast onboarding, and broad feature coverage make Avaza a popular choice for small internal ops teams needing structured project oversight without enterprise complexity. |
Less Ideal Users
| Persona | Why Avaza May Fall Short |
|---|---|
| Field Service Companies Needing GPS Tracking | No location tracking, no GPS verification. Consider Connecteam, Hubstaff, or TSheets. |
| Organizations Requiring Strict Labor Law Compliance | No overtime tracker, no break management, no shift-based scheduling. Not suitable for restaurants, healthcare facilities, or any business with complex labor law requirements. |
| Large Enterprise Teams (100+ billing users) | The add-on pricing model becomes expensive at scale. Enterprise tools with true volume pricing will likely be more economical. |
| Teams Needing Deep Workflow Automation | If your team relies on complex conditional automation, Avaza will feel limited. |
| Data-Control-Sensitive Organizations | No self-hosted option. Organizations with strict data sovereignty requirements should consider on-premise alternatives like actiTIME Self-Hosted. |
| Pure Time-Tracking Deployments | If you only need time tracking without project management and invoicing, simpler tools (actiTIME, Clockify, Toggl Track) will be more focused and often cheaper at scale. |
Edge cases worth noting: Nonprofits may find the free plan excellent value but may encounter gaps with volunteer-specific workflows. Remote-first distributed teams benefit from built-in chat and async task tracking, though Slack integration requires Zapier.
Avaza vs actiTIME — Pricing & Feature Comparison
This side-by-side comparison uses current pricing data from both vendors’ official sources (verified May 2026).
Pricing Comparison
| Tier | Avaza | actiTIME | Notes |
|---|---|---|---|
| Free Plan | Yes, 1 timesheet user, 5 projects, 100 MB | Yes, up to 3 users (full features) | Different approaches: Avaza free is solo-focused; actiTIME free supports small teams up to 3 |
| Paid — Starting Price | $11.95/month (flat, up to 2 TS users) | $7/user/month (1–40 users) | Avaza flat-rate favours small teams; actiTIME per-user scales linearly |
| Paid — Mid Tier | $23.95/month (up to 5 TS users) | $6/user/month (41–200 users) | actiTIME becomes cheaper at 41+ users |
| Large Team | $47.95/month (up to 10 TS users) + add-ons | $1,250/mo | actiTIME custom pricing available for 200+ users |
| Self-Hosted Option | No | Yes, one-time $120/user | actiTIME unique advantage for on-premises compliance |
| Per-User Pricing | Role-based flat plans + add-ons | True per-user (scales linearly) | — |
| Free Trial | No credit card required | Available, no credit card | — |
Feature Comparison
| Feature | Avaza | actiTIME |
|---|---|---|
| Time Tracking | ✅ Timer, manual, grid | ✅ Task-level, manual |
| Billable/Non-billable Hours | ✅ | ✅ |
| Timesheet Approval | ✅ | ✅ |
| Project Management | ✅ | ✅ |
| Resource Scheduling | ✅ | ❌ |
| Invoicing & Billing | ✅ Native, full-featured | ✅ |
| Team Chat | ✅ | ❌ |
| Client Portal | ✅ | ❌ |
| Self-Hosted Option | ❌ | ✅ |
| Offline Mode | ❌ | ❌ |
| GPS Tracking | ❌ | ❌ |
| Mobile App | ✅ iOS & Android | ✅ iOS & Android |
| Budget Tracking | ✅ | ✅ (cost, billing, time budgets) |
| Reports | ✅ | ✅ |
Value Analysis
Choose actiTIME if: You need pure time tracking without the overhead of invoicing and project management; your team is large (40+ users) and per-user pricing is more economical than flat-rate plans; you need self-hosted deployment for data control or compliance (one-time $120/user eliminates ongoing subscription costs); detailed cost/billing/time budget types at the task level are a priority.
Choose Avaza if: You need project management + time tracking + invoicing in one platform; you’re a professional services firm, agency, or consultancy that needs the full quote-to-payment workflow; you have clients that need portal access and transparent billing; you want Xero or QuickBooks synchronization for accounting; you want retainer, recurring, or auto-charge billing without a separate subscription billing tool; your team is small (under 10–15 billing users) and flat-rate pricing is more predictable.
Summary: actiTIME wins on price-per-user for larger teams doing pure time tracking. Avaza wins decisively on feature breadth, invoicing, and PSA capabilities for professional services firms.
Conclusion
Summary of Strengths
- ✅ Broadest native feature set at the lowest price in its category
- ✅ True end-to-end billing: quotes → projects → time tracking → invoicing → payment
- ✅ Generous free plan with real utility for solos and freelancers
- ✅ Outstanding value for money (4.7/5 on Capterra)
- ✅ Excellent customer support consistently across all review platforms
- ✅ Modern billing features: Auto-Charge, Retainers, Recurring Invoicing (all added 2024–2025)
- ✅ Four project views including Gantt on all tiers — no feature gating
- ✅ Highly intuitive, low onboarding friction
Summary of Weaknesses
- ❌ No offline mode or GPS tracking — limits field and mobile use
- ❌ Subtask management is shallow (no independent deadlines or assignees)
- ❌ Basic workflow automation compared to ClickUp or monday.com
- ❌ Scheduling module is functional but not best-in-class
- ❌ No self-hosted option
- ❌ Costs can scale unexpectedly with add-on users, especially scheduling seats
- ❌ No significant AI features as of mid-2026
- ❌ Report export formatting is limited
Who Should Choose Avaza?
Avaza is the right choice for you if: You run a small-to-mid-sized professional services business — an agency, consultancy, IT firm, or freelance practice — and you want one platform to manage projects, track time, and bill clients without stitching together multiple tools. The value for money is extraordinary, the onboarding is painless, and the billing capabilities are uniquely comprehensive for the price.
Avaza is not the right choice if: You need GPS tracking, offline time logging, complex workflow automation, enterprise-grade compliance, or self-hosted deployment. In those cases, explore Hubstaff (GPS and time), actiTIME (self-hosted and pure time tracking), or ClickUp (automation depth).
Overall verdict: For the client-focused professional services market it targets, Avaza delivers more native value per dollar than any direct competitor. It is a genuinely excellent product with honest tradeoffs — and for most small agencies and consultancies, those tradeoffs will not matter.





