Do I need an actiTIME account to access the actiTIME Mobile app?
Yes, you do. If you don't have an actiTIME account, please sign up for a free trial.
How does actiTIME Mobile connect to the server? Is it secure?
actiTIME connects to the server via HTTP/HTTPS. We recommend using encrypted HTTPS connection if you want to be sure that your data is safe.
actiTIME Online always uses HTTPS connection to connect to the server.
What are the software requirements for actiTIME Mobile?
actiTIME iPhone app requires iOS 12+
actiTIME Android app requires Android 5+
The mobile application is compatible with actiTIME online and actiTIME self-hosted.
Please
note that the actiTIME mobile is only available for self-hosted actiTIME versions starting from
2024.0.
How can I access the mobile app if I have actiTIME Self-Hosted installed?
To access the existing actiTIME installation on your mobile device, please follow these steps:
- Install actiTIME Mobile Timesheet application from the App Store or Google Play.
- Choose your login option: “Continue with Email address” or “Sign in with your actiTIME URL.”
-
Enter parameters of your actiTIME account:
- URL of your actiTIME server (e.g. https://online.actitime.com/Company/, this URL is displayed in the address bar when you are logged in to your web application), username, and password.)
- The email address your actiTIME account is associated with, and the code you will receive.
- Click "Sign in”.
*Note that the new actiTIME mobile is only available for self-hosted actiTIME versions starting from 2024.0.
You can still install the old version from the App Store or Google Play.
If the application cannot connect to your actiTIME server, please check whether you can access your actiTIME account via a web browser.
If not, please contact your System Administrator to make sure that the server machine where actiTIME is installed is accessible from outside. If nothing helps, please let us know at support@actitime.com.
